Question 1: How can I track my order?

Answer: To track your order, log in to your account and visit the "My Orders" section. There, you can find all your past orders and their status.

Question 2: What are the shipping fees?

Answer: Shipping fees vary depending on the weight of the order, the delivery address, and the chosen shipping method. You can calculate the exact fees by using the shipping calculator in your shopping cart.

Question 3: What is the Return and Exchange Policy?

Answer: If you are not satisfied with our products, you can return or exchange them within 30 days. For more information, you can visit our Return and Exchange Policy.

Question 4: What payment methods are accepted?

Answer: We currently accept various payment methods, including credit cards (Visa, MasterCard, American Express), and PayPal. You can find all payment options on the payment page.

Question 5: How long does it take for products to be delivered?

Answer: The delivery time depends on the contents of the order, the delivery address, and the chosen shipping method. Generally, standard deliveries take 3-5 business days.

Question 6: How can I delete my account?

Answer: If you wish to delete your account, please contact Customer Service or find the account deletion option in the Account Settings section.

Question 7: Where can I get discount coupons?

Answer: Discount coupons and promotions are announced through various channels, such as subscribing to our email newsletter or following our social media accounts. Additionally, you can stay updated on current discounts by regularly visiting our website.